Justia Consumer Law Opinion Summaries

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The United States Court of Appeals for the Fourth Circuit examined a dispute between the plaintiffs, John and Dawn Harrell, and the defendant, Douglas DeLuca. The Harrells sued DeLuca, a general contractor from whom they purchased a home, for fraudulent inducement, constructive fraud, breach of contract, and violations of the Virginia Consumer Protection Act. The district court granted summary judgment in favor of DeLuca regarding the Harrells’ fraud claims based on one category of misrepresentations. The case otherwise proceeded to a bench trial where the court found DeLuca liable for breaching the contract, but not for the remaining claims. The Harrells appealed, arguing that summary judgment was inappropriate and that the district court should have made explicit findings related to their constructive fraud and breach-of-contract claims.The Court of Appeals upheld parts of the lower court's decision but also vacated parts of it. It agreed with the Harrells that the summary judgment was inappropriate, vacated it, and remanded the case for additional proceedings. It also agreed that the district court should have made explicit findings related to one of each of their constructive fraud and breach-of-contract claims. However, it affirmed the resolutions of the remaining claims which were not challenged by the Harrells on appeal. The court remanded the case back to the district court for further proceedings consistent with its opinion. View "Harrell v. Deluca" on Justia Law

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An online business, Interactive Life Forms, LLC, was sued by a customer, Brinan Weeks, who alleged that the company falsely advertised a product he purchased. In response, the company invoked an arbitration clause found in the terms of use on its website, claiming that these terms bound customers irrespective of whether they clicked on the link or provided any affirmative assent. The company argued that by using the website and making a purchase, Weeks had agreed to the terms of use, which included a provision mandating arbitration for any disputes.The trial court denied the motion to compel arbitration, finding that the company failed to show the parties agreed to arbitrate their dispute. The court held that the link to the terms of use was insufficient to put a reasonable user on notice of the terms of use and the arbitration agreement.On appeal, the Appellate Court of the State of California, Second Appellate District Division One, affirmed the trial court’s decision. It held that the company failed to establish that a reasonably prudent user would be on notice of the terms of use. The court rejected the company's argument that it should depart from precedent, which generally considers browsewrap provisions unenforceable, and also dismissed the company's claim that Federal Arbitration Act preempts California law adverse to browsewrap provisions. The court concluded there were no grounds to deviate from this precedent, and that the Federal Arbitration Act did not preempt California law concerning browsewrap agreements. The court emphasized that the company had the onus to put users on notice of the terms to which it wished to bind consumers. View "Weeks v. Interactive Life Forms, LLC" on Justia Law

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The New Jersey Supreme Court evaluated a class-action lawsuit brought by shoppers at the retail clothing store Aéropostale against the store's owner and operator, SPARC Group LLC. The plaintiffs alleged that the store used "illusory discounts," offering items at a discounted rate from an original price that was never actually charged. They claimed this practice violated the Consumer Fraud Act (CFA), the Truth in Consumer-Contract, Warranty and Notice Act (TCCWNA), and various common law contract rights.The trial court dismissed the lawsuit, finding that the plaintiffs had not demonstrated an "ascertainable loss," which is a prerequisite for a private cause of action under the CFA. The Appellate Division reversed this decision, contending that the plaintiffs had suffered an ascertainable loss because they received no value for the offered discount.The Supreme Court disagreed with the Appellate Division, ruling that the plaintiffs had not demonstrated an ascertainable loss because they purchased non-defective, conforming goods with no measurable disparity between the product they thought they were buying and what they received. Even though the court found that the store's pricing practices were deceptive and violated the CFA, it held that the plaintiffs' CFA claim failed because they had not demonstrated either a benefit-of-the-bargain loss or an out-of-pocket loss.Since the plaintiffs did not meet the "ascertainable loss" requirement of the CFA, they were also not considered to be "aggrieved consumers" under the TCCWNA, and their common law claims failed. The court reversed the Appellate Division's decision and reinstated the trial court's order dismissing the lawsuit. View "Robey v. SPARC Group, LLC" on Justia Law

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The case involves a group of plaintiffs who claimed that the defendant, Bank of America, fraudulently denied them mortgage modifications under the Home Affordable Modification Program (HAMP) and then foreclosed on their homes. The plaintiffs filed their complaint in May 2018 and their amended complaint in March 2019, alleging claims based on common law fraud, fraudulent concealment, intentional misrepresentation, promissory estoppel, conversion, unjust enrichment, unfair and deceptive trade practices, and, in the alternative, negligence.However, the Supreme Court of North Carolina found that the plaintiffs' claims were time-barred by the applicable statutes of limitations. The court held that the statutes of limitations for all of plaintiffs’ claims, except for their unfair and deceptive trade practices claim, started to run at the latest by the date that each plaintiff lost his or her home. Each plaintiff lost his or her home sometime between April 2011 and January 2014. Thus, the latest point in time any plaintiff could have filed a complaint was January 2017, or in the case of an unfair and deceptive trade practices claim, January 2018. Plaintiffs did not file their original complaint until May 2018. Therefore, their claims are time-barred.The court also rejected the plaintiffs' argument that the discovery rule tolled the statute of limitations for their fraud claims beyond the dates of their foreclosures. The court found that the plaintiffs were on notice of the defendant's alleged fraud by the time they lost their homes, and they should have investigated further. The court therefore reversed the decision of the Court of Appeals and affirmed the trial court's dismissal of the plaintiffs' complaint. View "Taylor v. Bank of America, N.A" on Justia Law

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This case revolves around a promotional flyer from a car dealership that led plaintiffs to believe they had won a major prize. Instead, they received a minor prize, leading them to file a class action lawsuit alleging deception. The trial court certified the case as a class action, but the defendants appealed. The Supreme Court of North Carolina found the trial court's certification order internally inconsistent as it used one class definition in its analysis and another when certifying the class.The plaintiffs had brought their claim on behalf of all individuals who received a contest flyer and went to the dealership to claim their prize. However, the trial court's analysis of the certification criteria was based on a narrower definition of the class, specifically those who both called the dealership's hotline and visited the dealership. This inconsistency led the Supreme Court to vacate the order and remand for further proceedings.The Supreme Court further directed the trial court to examine potential conflicts of interest within the class and assess the potential for inefficiencies that could render class certification inappropriate. It emphasized that the class members' potential recovery must exceed the costs of administering a class action for certification to be warranted. View "Surgeon v. TKO Shelby, LLC" on Justia Law

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This case concerns a lawsuit filed by Mark A. Patterson against attorney Howard Howe in the United States Court of Appeals for the Seventh Circuit. Patterson had been sued by Howe in Indiana state court over an unpaid educational debt. Along with the complaint and summons, Howe served Patterson with four requests for admission under Indiana law, but failed to warn Patterson about the consequences of not responding within thirty days. Patterson answered the complaint but did not respond to the requests for admission. Concurrently, Patterson filed a federal lawsuit alleging that Howe's practice of serving requests for admission without warning him of the consequences violated the Fair Debt Collection Practices Act (FDCPA).The district court granted summary judgment to Patterson, awarding him statutory damages of $1,000 and more than $58,000 in attorney fees and costs. Howe appealed both the merits judgment and the award of fees and costs.The Court of Appeals vacated both judgments and ordered the dismissal of the case. The court held that Patterson lacked standing to bring his claim because he was not concretely harmed by Howe’s alleged statutory violation. Patterson's argument that he would have denied the requests for admission if he had been warned was insufficient to establish a concrete injury. Additionally, his claim that he lost negotiating leverage and was forced to settle for the full amount he allegedly owed was speculative and occurred after he filed his complaint, which meant it could not provide the basis for standing in this case. View "Patterson v. Howe" on Justia Law

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The U.S. Court of Appeals for the Third Circuit ruled on a case involving the Consumer Financial Protection Bureau (CFPB) and a group of trusts associated with the National Collegiate Student Loan Trust. The central questions in the case were whether the trusts were "covered persons" under the Consumer Financial Protection Act (CFPA), and whether the CFPB was required to ratify the underlying action.The CFPB had initiated enforcement proceedings against the trusts for alleged violations related to servicing and collecting student loans, which the trusts had contracted out to third parties. The trusts argued that they were not "covered persons" under the CFPA and that the CFPB's action was untimely because it was initiated when the CFPB director was unconstitutionally insulated from presidential removal and ratified after the statute of limitations had expired.The Third Circuit held that the trusts were indeed "covered persons" under the CFPA because they were engaged in offering or providing a consumer financial product or service. The court also held that the CFPB was not required to ratify the action before the statute of limitations had run, following the Supreme Court's decision in Collins v. Yellen. The court concluded that there was no indication that the unconstitutional limitation on the President's authority to remove the CFPB Director harmed the Trusts, and thus no need for ratification. Therefore, the case was affirmed and remanded to the lower court for further proceedings with these determinations in mind. View "Consumer Financial Protection Bureau v. National Collegiate Master Student Loan Trust" on Justia Law

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In this case, Damien T. Davis and Johnetta H. Lane ("the plaintiffs") filed suit against Nissan North America, Inc. and Nissan of San Bernardino ("Nissan") after they allegedly bought a faulty Nissan vehicle with a defective transmission. Nissan attempted to compel arbitration as per the arbitration clause in the sale contract between plaintiffs and the dealership. However, the trial court denied the motion, ruling that Nissan, not being a party to the contract, could not invoke the clause based on the doctrine of equitable estoppel.Nissan appealed the decision, arguing that the trial court erred by refusing to compel arbitration based on equitable estoppel. However, the Court of Appeal, Fourth Appellate District Division One, State of California, agreed with the trial court's ruling reasoning that Nissan's reliance on the doctrine of equitable estoppel was misplaced. It explained that equitable estoppel applies when a party's claims against a non-signatory are dependent upon the underlying contractual obligations. Here, the plaintiffs' claims were not founded on the sale contract's terms, but rather on Nissan's statutory obligations under the Song-Beverly Act relating to manufacturer warranties. The court concluded that the plaintiffs are pursuing their statutory and tort claims in court, and there was no inequity in allowing them to do so.Therefore, Nissan's motion to compel arbitration was denied, and the trial court's order was affirmed. View "Davis v. Nissan North America, Inc." on Justia Law

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In this case, the United States Court of Appeals for the Fifth Circuit examined a case involving widowed octogenarians Iris Calogero and Margie Nell Randolph, who received dunning letters from a Louisiana law firm, Shows, Cali & Walsh (SCW). The letters came as part of the recovery efforts for a program known as the "Road Home" grant program, which was established to provide funds for home repair and rebuilding after Hurricanes Katrina and Rita. The widows claimed that the letters were misleading and violated the Fair Debt Collection Practices Act (FDCPA). The district court initially granted summary judgment in favor of SCW, but this ruling was reversed on appeal.The case centered on the interpretation of the FDCPA, which prohibits debt collectors from using false or misleading representations in connection with the collection of any debt. The plaintiffs claimed that SCW had misrepresented the status of their debts, collected or attempted to collect time-barred debts, and threatened to assess attorneys' fees without determining whether such a right existed.The Fifth Circuit Court of Appeals agreed with the plaintiffs and held that SCW had violated the FDCPA in three ways: by misrepresenting the judicial enforceability of the time-barred debts; by mischaracterizing Calogero's debt; and by misrepresenting the availability of attorneys' fees. The court found that the dunning letters were untimely, misleading, and threatened action that SCW had no legal basis to take, such as collecting attorneys' fees not authorized by contract or statute.Therefore, the Court reversed the district court's judgment and remanded the case for further proceedings. View "Calogero v. Shows, Cali & Walsh" on Justia Law

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The case at hand involves a putative class action brought against RAC Acceptance East, LLC, by Shannon McBurnie and April Spruell. The plaintiffs argue that two fees imposed by RAC, operators of retail stores that lease household and electronic items through rent-to-own contracts, violated California consumer protection laws. RAC sought to compel arbitration, citing an arbitration agreement with the plaintiffs. The district court denied RAC's motion, and RAC appealed the decision.RAC argued that a recent Supreme Court decision, Viking River Cruises, Inc. v. Moriana, implicitly abrogated a prior Ninth Circuit decision, Blair v. Rent-A-Center, Inc., which held that RAC's arbitration agreement was unenforceable under California law. The Ninth Circuit disagreed, stating that Viking River was not irreconcilable with Blair, and that Viking River dealt with different claims from those at issue in this case. Therefore, Blair remained binding.RAC also argued that the plaintiffs' claim for public injunctive relief was mooted by a Consent Decree it entered into with the California Attorney General. The court disagreed, stating that the Consent Decree did not address whether the $45 processing fee in this case violates the law, and therefore, the challenge to the fee was not moot.However, RAC contended that the plaintiffs lacked standing to challenge a $1.99 expedited payment fee because Spruell did not actually pay the fee. The court remanded this issue to the district court for further consideration. As a result, the Ninth Circuit affirmed the district court's denial of RAC's motion to compel arbitration in part and remanded the case for further proceedings on the issue of the standing of the plaintiffs to challenge the $1.99 expedited payment fee. View "McBurnie v. RAC Acceptance East, LLC" on Justia Law